Return Policy
Effective Date: November 21, 2024
Thank you for shopping with 1971 Hook. Please read our Return Policy carefully before making a purchase.
1. No Returns Accepted
Due to the nature of our products, we do not accept returns. All sales are final once an order is placed.
2. Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 7 days of receipt. We will work with you to resolve the issue, which may include offering a replacement or a refund for the damaged or defective item(s).
To request a replacement or report a damaged item, please reach out to us at support@1971hook.com, including:
- Order number
- Description of the damage or defect
- Photos of the damaged or defective item(s)
3. Exchanges
We do not offer exchanges. If you receive a product that is damaged or defective, please follow the procedure outlined above to request a replacement or refund for the affected item(s).
4. Order Cancellations
If you wish to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be canceled.
5. Refunds
Refunds are only provided in the case of damaged or defective items. Once your return or issue is approved, a refund will be issued to your original payment method. Please note that it may take several business days for the refund to reflect in your account, depending on your payment provider.
6. Governing Law
This Return Policy shall be governed by and construed in accordance with the laws of the State of California. Any disputes relating to this Return Policy will be subject to the exclusive jurisdiction of the courts located in California.
7. Contact Us
If you have any questions or concerns about our Return Policy, or if you need assistance with a damaged or defective item, please contact us at support@1971hook.com.
By purchasing from 1971 Hook, you agree to this Return Policy. Thank you for your understanding and support!